Shelter Receives Thousands Of Complaints About Landlords
It is disturbing to hear that, according to research carried out for Shelter that is a homelessness and housing charity, it estimates that in excess of 125,000 people in England that are renting residences on a private basis have been subject to some form of abusive behavior from their landlords in the past 12 months. We are sure that you will agree that this is a disturbing statistic.
Apparently, some 3,792 people took part in the survey with 60 of them stating that they or a different tenant that they knew had been abused in some way either by the landlord or letting agent. Around 10% were of the opinion that the law was broken in some way by their landlord. Like most things, it is a small percentage of landlords/letting agents that would appear to be letting the industry down.
Shelter hear from a number of tenants who have complaints about a variety of issues such as rental properties not being suitably maintained, landlords going into properties without the agreement of the tenant, gas and/or electricity being cut off and people being evicted illegally.
There are of course procedures in place that landlords should follow when it comes to dealing with tenants – even those that are being shall we say “disruptive” and it is important that these are followed correctly. Perhaps if there was closer co-operation between tenants and landlords then some of the issues could have been resolved at an early stage thus avoiding the situation getting out of hand.
Tenants will be pleased to hear that Shelter will provide them with advice if they are unhappy with how they are being dealt with by their landlord. You can speak to them on 0808 800 4444 from 8am to 8pm during the week and from 8am to 5pm on a weekend every day of the year.